Group IT Manager – IT-Online

Primary objective

Lead and manage a functional team supporting the IT needs of the group’s activities. oversee our company’s computer hardware, software and networks as well as the Sage ERP system. Responsibilities include monitoring network infrastructure and resolving system issues as well as managing third-party vendors. The incumbent must have a solid technical background while being able to manage and motivate people. The ideal candidate will have experience creating and implementing IT policies and systems that will meet business objectives.

Accountability and Responsibilities

Special challenges

The incumbent will manage the overall IT function of the group. The incumbent should be comfortable managing complex and demanding IT requirements. In addition, although not directly responsible, the incumbent will be required to liaise with global group business leaders to ensure that all opportunities for alignment are maximized.

Professional knowledge, skills and experience

Skills and experience

• Strong business acumen with a strategic and customer-focused approach
• The ability to effectively develop and implement information technology strategies and plans
• Excellent project management skills
• A passionate, highly energetic and driven individual with strong leadership ability, emotional intelligence and intellectual depth
• Excellent interpersonal/customer relationship skills required
• Experience in people management, able to motivate and develop team members
• fluent English
• Self-motivated, independent and works well under pressure
• Good communication and problem solving skills
• Focus on quality
• Results-oriented and ready to “roll up your sleeves” to help deliver
• Demonstrate a commitment to accountability, integrity and ethical behavior
• Experience installing, configuring and analyzing systems
• In-depth knowledge of networks and cloud computing
• Knowledge of data protection operations and legislation (e.g. GDPR)
• Experience in the analysis, implementation and evaluation of computer systems and their specifications
• Advantageous SAGE experience
• Bachelor’s degree in technology or computer science
• At least 5-10 years of experience in IT management
• Experience or knowledge of programming languages ​​and operating systems
• Valid driver’s license and reliable vehicle

Essential technical knowledge:

• Office 365 (ADConnect/AzureAD/Azure/Teams/Skype for Business/SharePoint Online/PowerBI/OneDrive for Business/Data Policies – eg retention, data classification, etc.
• Sage X3 / Business Management (ERP)
• Infrastructure:

Active Directory/SQL Server/DNS/Group Policy/Exchange/Windows/Linux/Cisco

• Information Security:
• Mimecast/Firewall/BitLocker/Multi-factor authentication/Data loss prevention/Data classification/Public key infrastructure/ADFS/SSL encryption/Building a relevant and easily understandable cybercrime awareness campaign/
• Virtualization:

Hyper-V/Private Cloud/Hybrid Cloud Management

• Other:
• Public DNS Management, C-Panel / Web Hosting Experience, Data Card Contract Management, Sage VIP Payroll, LiveVault / BackupExec, Document Management, Mobile Device Management (MDM)

Desired skills:

• sage
• office 365
• sage X3
• Infrastructure
• IT security
• visualization
• sql

Desired work experience:

• 5 to 10 years Administration / IT project management

Desired level of qualification:

Employer and Benefits:

• medical aid
• Provident funds
• Annual bonus
• 13th check

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